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Course Description

This course is designed to help international professionals explore and practice client-focused behaviours common to the Canadian workplace in a safe environment fully supported by professional coaching. Through practical simulations and case studies, participants will practise strategies of dealing with common client-related situations and conflicts while applying relevant information, research and documentation methods, as well as problem solving and effective verbal and non-verbal communication.

Requisites

Department Consent Required

Relevant Programs

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Thank you for your interest in this course. There are no sections currently available for enrolment.

Course offerings for the upcoming academic year will be published on June 1, 2026. Please check back then, or complete the form below to be notified when new sections become available.