Enrolment Policies

If you are a student with a disability who requires academic accommodation, including course material in accessible formats, please contact Academic Accommodation Support as soon as possible. You should not wait for your course(s) to start before beginning the registration process.

Phone: 416-979-5290 or TDD/TTY at 416-979-5274

When you enrol in a class at The Chang School, you assume academic and financial responsibility for that class enrolment.

Payment

Payment is due at the time of enrolment into the class for Full-time Undergraduate Program students and Chang School students, who are assessed Chang School fees. You are academically and financially responsible for all enrolled courses and fees incurred unless you formally withdraw online via MyServiceHub at my.toronotmu.ca or in person at the ServiceHub located in the Podium building, room POD-150, by the appropriate University deadline dates (whether or not you attended a class).

Late Fee Service Charge

There is a late fee service charge of 1.25% per month (16.08% effective annual rate) assessed on any unpaid balance in a student’s account. A fee will be charged when a cheque or credit card, tendered for payment, is not honoured by your banking institution.

Outstanding Fees

If you have any outstanding fees owed to Toronto Metropolitan, any payment will be first applied to the existing balance. Enrolment for courses in the next term is not permitted if there is any outstanding fee balance.

If The Chang School cancels a class or section(s) due to insufficient enrolment, you may transfer to another class if space is available, or receive a full refund.

Processing of refunds may take up to thirty (30) days at peak enrolment periods.

To graduate from a certificate program, you must register for the certificate within the appropriate deadlines.

Please visit Certificate Registration for full details. Current students may apply via the web at my.torontomu.ca, using MyServiceHub tab.

The information you submit is collected under the authority of the Toronto Metropolitan University Act and will be used for educational, administrative, and statistical purposes including, but not limited to:

• creating or maintaining your academic record
• supporting decisions related to course and/or certificate enrolment
• administering transfer credits (including Letters of Permission and Challenge Credits)
• assessing tuition fees and collection
• determining your eligibility for financial aid and/or scholarship opportunities

You should be aware that aggregated student academic data (for example, grades and academic standings) are occasionally used for statistical audit, research, and development purposes intended to improve university education. Personally identifiable data will not be disclosed to third parties without your expressed written consent except as permitted or required by law.

If you have questions about the collection, use and disclosure of this information by Toronto Metropolitan University, please contact the Secretary to the University Registrar, Office of the Registrar, 350 Victoria Street, Toronto, Ontario, M5B 2K3, or phone 416-979-5100.

For further details regarding the privacy of your personal information, please refer to Information Protection and Access - Restricted Information Policy (Privacy Policy).

If your enrolment was conditional, you will receive separate emails with your TMU Student Number and the status of your enrolment in approximately 2–5 business days.

Your conditional enrolment will be converted to an official enrolment if you meet all enrolment conditions. If you do not meet the enrolment conditions, you will receive a refund provided you have no other outstanding fees owing to Toronto Metropolitan. Any payment will be first applied to the existing balance.

Enrolment conditions can include requisites, account holds, and limitations on the number of times the same course can be taken.

Note: If you have mistakenly chosen the wrong fee rate (Domestic/International) based upon your residency status, fee adjustments will be made after you have been officially enrolled. Optional fees may also be adjusted if you had previously set them for the term. This may result in an outstanding balance or credit on your student account.

Please visit Important Dates to review dates to drop in good academic standing. In general, this date falls approximately 2/3 of the way through the course, but you should consult the Important Dates for the specific date applicable to your course.

Course drops may be processed in-person or via the web at my.torontomu.ca, using the MyServiceHub tab. Course drop requests submitted after the applicable deadline will not be processed. Please note that you will NOT be dropped from classes due to non-attendance.

If you cannot continue in a class, you are responsible for dropping the class by the appropriate published deadline; otherwise the course will permanently remain on your academic record.

Grades, unofficial transcripts, and official transcripts are available via the web at my.torontomu.ca, using the MyServiceHub tab.

Official Income Tax receipts (T2202A) are issued via MyServiceHub at my.torontomu.ca at the end of February for the previous calendar year. For more information please contact the ServiceHub.

Some courses require you to take a placement test or attend an interview before you may enrol. Please refer to the specific course description page on our website for more information.

Please visit Refunds for refund policy and deadline dates for refunds.

You must withdraw five (5) business days in advance of the course start date to obtain a 100% refund of course fees. However, you should consult Important Dates for the published deadline applicable to your course.

Processing of refunds may take up to thirty (30) days at peak enrolment periods.

You can swap from one course to another within the same term, provided the enrolment deadline has not passed, if there is space available and enrolment requirements are met.

You can swap online via MyServiceHub at my.torontomu.ca or in person at the ServiceHub located in the Podium building, room POD-150.