Industry and Careers
This certificate can lead to career paths in roles such as:
- Allocation analysis
- Category management
- Customer relations management
- Merchandise planning
- Pricing analysis
- Retail buying
- Store operations
- Visual merchandising
Who Should Take This Certificate?
- Retail employees seeking professional development or career advancement
- Working professionals seeking a career change
- Canadian newcomers seeking entry in domestic retail organizations
- Managers of small retail operations seeking enhanced entrepreneurial skills
- High school graduates who want to eventually pursue the BComm degree in Retail Management
What Will You Learn?
After completing this certificate, you will able to:
- Assess key profit drivers and broad marketing/operational strategies
- Understand consumer behaviour and what defines brand value
- Apply customer relationship management (CRM) tools and best practices
- Analyze productivity issues from multiple perspectives
- Develop skills in assessing costs and profitability tied to:
- inventory planning
- consumer insights
- 2 required courses*
- 4 electives
- Cumulative grade point average (GPA) of 1.67+
*If you demonstrate the requisite combination of education and work experience, you may apply to the academic coordinator to waive CRMG 200. If granted a waiver, you will need to complete 5 electives (instead of 4) to fulfill the certificate requirements.
- Ontario Secondary School Diploma (OSSD) or equivalent
- With 6 Grade 12 U or M credits
AND one of the following:
- Mature student status
- A recent undergraduate degree or college diploma
- A minimum of 1 year related professional experience in the retail industry
Professional Development Award: Retail Buying requires completion of CRMG 400, CRMG 452, and (CRMG 806 or CRMG 909).
Professional Development Award: Retail Operations and Sales Management requires completion of CRMG 301, CRMG 303, and CRMG 911.
Awards and Financial Aid