Course Description

The development of interpersonal skills is a lifelong process which involves understanding oneself and other people. A manager's success is highly dependent upon his or her self-awareness, ability to interact effectively and ability to manage teams. The course combines conceptual and experiential learning and strongly emphasizes skill practice and feedback. It moves from a focus on the management of self to a focus on the management of others, individually and in teams. Topics include: increasing self-awareness, supportive communication, understanding others, using power and influence successfully, dealing with conflict, and managing group dynamics. This course is intended for students who already possess a conceptual foundation in organizational behaviour, who are seeking to learn more about themselves, and who want to enhance their interpersonal skills. (formerly MGT 741)


Prerequisite: CMHR 405 or HTH 601

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