CGMS 422 - Quality Management
25739
Delivery Options
online
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Course Description
Quality has become a critical component of many successful businesses. The quest for quality has led to the emergence of a set of analytic tools that help identify, study and improve business processes. The course examines the development of these management tools and the role that they play in continuous improvement activities. In particular, the student will become familiar with problem solving strategies that begin with a structured qualitative analysis of business situations, incorporate quantitative management methods and lead to well-reasoned decisions. Appropriate software support will be used. (Formerly QMS 402).Notes
On-campus exam requirement for online sections: Your midterm exams (two assessments) will be written in person at the Toronto Metropolitan University campus. If you live more than 100 km from the TMU campus, you may arrange to write your exam off-campus using an approved off-campus invigilation service. Details on your exam date and how to arrange off-campus invigilation can be found on the Exams for Online Courses webpage.Requisites
Prerequisites: (CQMS 202 or QMS 210 or QMS 230) or Direct EntryRelevant Programs
- Business Decision Analysis : Electives (select 4)
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