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Have you ever wanted to make a difference in your community but aren’t sure where to start? In today’s changing society, the role of community services has never been more important. Our Certificate in Introduction to Community Services will provide you with the general knowledge and skills required for the field. This full-online certificate can be done at your own pace and is flexible with your schedule so you don’t have to worry about choosing between work and school.

Industry and Careers
This certificate can lead to career paths in roles such as:

  • Adult community resource facilitator
  • Behaviour support worker
  • Crisis intervention worker
  • Case or intake worker
  • Community service or support worker
  • Developmental support worker
  • Drop in or shelter worker
  • Family service worker
  • Health support worker
  • Home or residential support worker
  • Probation office/community youth worker

Who Should Take This Certificate?

This certificate will be beneficial for you if you:

  • Recent graduates in the faculties of arts and community services who are looking to work in the community services sector (e.g. psychology, sociology, and child and youth worker).
  • Individuals with experience in the community services sector locally or internationally, but seek additional training.
  • Individuals looking to change careers and develop new skill sets in the community services sector.

What Will You Learn?
After completing this certificate, you will be able to:

  • Work in the front line, policy, advocacy, and as an educator to support the health and social needs of individuals, groups, and communities
  • Build strong communities using a holistic approach across a range of interdisciplinary fields within the community services sector, including food security, aging and gerontology, and community engagement.
  • Collaborate to meet community needs by seeking novel and life-changing solutions to social problems faced in diverse community-based settings.

Certificate Requirements

  • One required course
  • Three electives 
  • Cumulative grade point average (GPA) of 1.67+

Admission Criteria


OSSD with six Grade 12 U or M credits (including English), with a minimum average of 60 percent, or equivalent 


mature student status with relevant work experience 

Undergraduate students wishing to pursue a continuing education certificate program should be aware of possible restrictions; please refer to Curriculum Advising for complete details.

Awards and Financial Aid


Ontario Student Assistance Program (OSAP)
This certificate program is OSAP eligible. To learn more, visit the Student Financial Assistance website.

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Additional Details


Select 2 electives from this stream and 1 elective from another stream or a general elective. 
Select any 3 electives across any stream or general electives.