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Foster community collaborations with an Introduction to Community Services certificate

Have you ever wanted to make a difference in your community but aren’t sure where to start? Community services have never been more important and a Certificate in Introduction to Community Services from The Chang School is the perfect way to kickstart a meaningful career in this sector.

You’ll learn how to work collaboratively to assess needs, and plan and evaluate community projects through case-based learning and analysis. You’ll also learn about key issues and life experiences affecting contemporary families and community life, and how community services can become more in tune with the needs of Indigenous communities, older adults, children, and youth.

Our certificate is fully online, so you can complete your community services courses at your own pace and on your own schedule so you don’t have to worry about choosing between work and school.

Looking to transition into community services from a related field or become a community services manager? You can also customize your community services courses to upskill in different expertise areas you may need, from conflict resolution and disability issues to local economic development and health promotion.

We’re here to help you begin your journey, so start your Introduction to Community Services certificate, today.


Who should take this Introduction to Community Services certificate?

  • You have experience in the community services sector locally or internationally but want additional training
  • You want to change careers and develop new skill sets in the community services sector
  • You’re a recent graduate who’s looking to work in the community services sector

What will you learn while taking the Introduction to Community Services certificate?

You’ll learn how to:

  • Work on the front line, in policy and advocacy, and as an educator to support the health and social needs of individuals, groups, and communities
  • Build strong communities using a holistic and culturally responsive approach across a range of interdisciplinary fields within the community services sector, including food security, aging and gerontology, and community engagement
  • Collaborate to meet community needs by seeking novel and life-changing solutions to social problems in diverse community-based settings

Career Options

This certificate can prepare you for jobs like:

  • Adult community resource facilitator
  • Behaviour support worker
  • Crisis intervention worker
  • Case or intake worker
  • Community service or support worker
  • Developmental support worker
  • Drop-in or shelter worker
  • Family service worker
  • Health support worker
  • Home or residential support worker
  • Probation office or community youth worker

Certificate Requirements

  • 1 required course
  • 3 electives
  • Cumulative grade point average (GPA) 1.67+

Admission Criteria


  • OSSD with six Grade 12 U or M credits (including English), with a minimum average of 60 percent, or equivalent


  • Mature student status with relevant work experience

If you’re an undergraduate student, you should be aware of possible certificate restrictions. For complete details, check Curriculum Advising.


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Additional Details


Select 2 electives from this stream and 1 elective from another stream or a general elective. 
Select any 3 electives across any stream or general electives.